Arik Air

Airline ticket agency

Filled out 740%

Information

Monday
8am–5pm
Tuesday
8am–5pm
Wednesday
8am–5pm
Thursday
8am–5pm
Friday
8am–5pm
Saturday
8am–5pm
Sunday
9am–5pm
arikair.com
+234 1 279 9999
Transcorp Hilton, 1 Aguiyi Ironsi St, Maitama, Abuja, Nigeria
3.5

Location

Comments 138

  • H
    Hauwa Noroh Ali
    The office in the Hilton has zero customer care is when every you go there for some sort of transaction prepare to tarry a while
  • A
    abdulkadir saadu
    If you are driving to this place have in mind the Hotel Management will charge you N200 because 30 mins is not enough to finish the process
  • S
    Samira Usman
    Terrible terrible customer service. Will definitely look at other airline options before trying this airline again.
  • G
    Gabriel Osareniho
    Arik air office in Trwnscorp Hilton Abuja. Good customer sercice
  • V
    Viviane Obioma
    Very very poor customer service, particularly rude towards customers, transferring aggression for no just cause. Staff need customer service training and retraining.
  • L
    Lekien Trust Bebu
    Cool place to book and make your reservation.
  • P
    Pedro Okojie
    They have no customer relations, I went to lodge a complain of how we were treated on a return flight from PH to Abuja. Beware of their night flights, it maybe cancelled
  • O
    Obianuju Iloanya
    The customer service representative is quite rude but the service from the teller people was okay.
  • S
    Shahid Hashmi
    Plane was dirty inside I saw gum was pasted on my next seat.
  • D
    Deeper Life Child
    The staffs are patient and answer questions properly, they are very professional and render fast service
  • A
    adunni Ade
    Service are poor,delayed flights no apology etc
  • H
    Hon. MD. Igbas Ezehi
    Waooo!! I had a great time here last night...
  • E
    E Lanre
    Polite Staff response and Timely responses
  • C
    Col Okoye
    Safety-conscious airline. Delays flights a lot.
  • M
    Mustapha Shika
    The contact number is not helpful. I wasted call airtime after making several calls and kept being put on hold. Bottom line, I gave up.
  • E
    Edoye Thomas
    Organize and courteous customer service
  • A
    Agholor Nduka
    One of the top local airlines in Nigeria
  • G
    Godfrey Edor
    Arik Air office in Abuja. It is on the first floor of Transcorp Hilton Hotel, Abuja
  • I
    ismaila Giwa
    Has everything you need in one place!
  • J
    Jayd Jayd
    Website is easy to navigate
  • S
    Sixtus Eze
    Awesome customer service
  • K
    King Elisha
    Arik could improve their service
  • C
    ChiefNkereuwem Akpan
    Transcorp Hilton business floor 01 offers a variety of carriers in the aviation industry
  • T
    Tarfa Michael
    Excellent service. Beauty working environment!!!!
  • S
    Sanusi Salihu
    A place to book and make flight reservations, located in Hilton Hotel, Abuja Nigeria
  • I
    Ihuaku Ugwu
    I lost a strap of my sandal while rushing to check in. By the time I got to the plane, 2 Arik ground staff came running towards me with the missing strap. I was blown away! Excellent customer service!!!
  • U
    Ujunwa
    Air arline with ill mannered set of staff and can cancel flights with little or no customer consideration. Completely not reliable.
  • A
    Afeez Dosunmu
    The wait here sometimes could be annoying
  • A
    Adi Adison
    Even with turbulence it was a smoth flight with no delay
  • D
    Debbie Austin
    Great customer care.
  • I
    Irene
    Arik air is a bad airline. They have a bad customer service relations. The agents are rude and uncaring and are never time conscious while attending to you. They act like they are giving free tickets. The cost of changing booked ticket dates are ridiculously expensive. Never book Arik.
  • S
    sheye adebayo
    You will have to pay for parking space
  • L
    Laurel Osakue
    Polite and quick customer service
  • S
    Sabastine Gideon Undie
    Great customer service
  • A
    abubakar aminu
    Excellent service
  • C
    Churchill Ogbeide
    Ticketing racketeering should be discouraged especially amongst staffers
  • F
    Femi Odebode
    Customer service was great. Location was also perfect. Ticket prices also average.
  • G
    Gloria Modupe Omatie
    Fantastic staff
  • B
    BINA-STEVE PROJECTS
    Arik at Transcorp is usually crowdy and offer slow service but today, they where fast, professional and helpful too...
  • N
    Nikky ChiFire
    Airline ticketing office they are OK and decent
  • A
    aisha amusa
    No delay
  • J
    John David
    Great service delivery...
  • A
    Abiola Oladapo-fadare
    Brief and quick
  • E
    Eyralphcee Mfam
    Easy bookings
  • M
    Monica Igweagu
    Service was so fluid and easy. Walked in and walked out problem solved. Looked like a well organised environment from my experience though.
  • G
    Government Timi
    So lovely
  • F
    Folasade Adeparusi
    Affordable tickets
  • M
    Martins Falade
    Service is commendable
  • S
    Segun Akintan
    Good experience, caring crew, also some repairs needed to be done the area of sits and the trays. Thanks
  • S
    Steven O
    No one picked my calls
  • A
    abdulazeez mahmuod
    I am ticketing officer handling airtickets booking and reservations.
  • E
    Emmanuel Ojo
    Its ok
  • K
    Karen Ekezie
    Their services have improved to an extent better that earlier in the year.
  • G
    Grace Nweke
    Prompt and satisfactory service delivery today.
  • W
    Wilson ik
    Terrible customer service, their staff fight you when you need a refund and you might have to wait 2 year or more to get the refund if you ever do
  • U
    uwem udoh
    Warm reception but quiet a crowd
  • M
    Moses Adeyi
    Very terrible airline, a lot of delayed flights, no regards for customer service. Just a few individual staff willing to go out of their way to assist.
  • S
    Simeon Ogbonna
    On life support. Irregular and rampant cancellation of flights.
  • A
    Al-hassan Abraham
    Airlines at Nicon
  • J
    Joanne Sympathy Ngalato
    Customer relation is fair
  • J
    Jide Babalola
    One of d best domestic airlines in a market that is not too vibrant
  • O
    OLAYINKA ODEJIMI
    This place is full of Elegance...
  • R
    Rabiu Abdullahi
    Great
  • T
    Tamunoteyim Karibo
    Nice station
  • I
    Isaac George ufot
    Smooth flight and timely departure
  • R
    ralph anowu
    Run down office
  • O
    olushola ishola
    located in a nice business center
  • A
    Albert Akhidenor
    Friendly staff that attended to my complaint but the airline needs to improve on the compensation on rescheduled flight and give clients the option for refund or re-book
  • S
    Sandy Nick
    Godforsaken airline. I wish I can give zero stars. Bad customer service, terrible airline that cancels fight at will. I curse you all . Useless airline .
  • U
    Umar Usman
    Pleasant interaction with quick results
  • L
    Ladebi Victor
    It was okay.
  • I
    ISRAEL WEALTH
    Great to use
  • O
    obika faith
    Customer care is quite fair tho
  • A
    Anabaranze Amarachukwu
    Really loved their service
  • K
    Kunle Oyenusi
    Arik Air office in Abuja is located on the first floor of the Reception wing of Transportation Hilton Hotel. Needs to improve on its customer service outlook and response time.
  • G
    grace osondu
    I had to stand because there were a lot of people
  • A
    Akubueze Chukwuebuka
    Airline booking inside Transcorp Hilton
  • A
    Abiodun Michael
    Great
  • T
    Tamara brown
    Pls don’t fly arik. Worst airline ever! Purchase arik tickets at ur own risk! If I could give them 0 stars...I would!
  • T
    Tunde Osiyale
    Very good safety need improvement in customer service
  • U
    Umar Aliyu
    Conducive.
  • T
    Tope Agunbiade
    5cy
  • Z
    Zita K. Ume
    The Arik office in the Hilton is not highly organized, and it is crowded most of the time.
  • S
    Sanusi Moriki Suleiman
    The staff can do with a little more smile on their faces
  • A
    Abdulkarim Isah Ibrahim
    Very bad customer relations
  • O
    oludare omoshehin
    They keep cancelling flights
  • A
    aladesanmi adeyinka
    Delays are a lot
  • A
    Agbaeze Ogonnaya O.
    The best airline in Nigeria with experience staff and good customers service delivery.
  • I
    Iboro Inyang
    Crowded, need more staff there, need to be more customer friendly,
  • D
    Diana Stephen
    The best Airline in Nigeria
  • K
    Kosy Chinelo
    Reliable and quick way to travel
  • M
    MARYAM HAMIDU
    No check in online
  • L
    Linus Dakas
    Resolve issues about flight and call also book for a flight
  • L
    Leo Scofio
    Good customer service
  • J
    Jerry Egbuniwe
    For all you local ticket.
  • F
    festus james
    Great Nigerian airline
  • M
    mohammed haruna
    They need to improve on there customer services
  • F
    Fajes Thoyeh
    Happy ending
  • S
    Sadiq Abba Gana
    Some of the staff were very rude.
  • C
    Chinonso Nwoye
    Air convenience
  • N
    Nonso Okafor
    Okay
  • S
    Shofola Osho
    How are the mighty fallen...
  • A
    Abraham Mustapha
    Poor customer service
  • L
    Lucy Pearl
    Arik really needs to get their customer service right.
  • F
    Franklin Ogbogu
    What can I say?
  • N
    NOSAYABA EHIGIE
    Bad customer service
  • J
    Jacque Jacque
    Loved it
  • M
    Misan Sholuwa
    Okay
  • O
    Okoli Onyekachukwu
    Ok
  • A
    Abdulraheem Adomu Jimoh
    Ok
  • B
    Benard Odion
    It was smooth
  • E
    Emmanuel Ejiofor
    Arik Air is a complete disappointment in all ramifications
  • M
    Mega Cyber Plus
    Extremely disorganized
  • S
    Schneider Komolafe
    Rubbish and full of deception
  • N
    Ndem Amogu
    Expect to wait. A long time. And a staff made a mistake that cost me a whole lot extra
  • A
    Amodu Okoh
    Nice airline
  • A
    Abiodun Soboyejo
    Okay
  • Y
    Yahaya Umar Danboyi
    Okay
  • F
    Fid Kanayo
    Airlines
  • I
    Ibrahim Tijani
    Terrible
  • O
    obinna uyamadu
    Good
  • Y
    Yakubu Ajiya Waziri
    Well, have my reservations
  • J
    Jimmaimah Ibokete
    Ok
  • H
    Haningh Ngalato
    Great
  • E
    Engr. Nasir Yahaya Ahmed
    Bravo
  • D
    DR VICTOR IWUAGWU
    Okay
  • T
    Theophilus Aika
    Good
  • M
    Mustapha Baba Aji Mamman
    Very good
  • E
    Ejiroghene Harry Atumah
    Cool place
  • M
    Mobolaji Ogunbayode
    Arik Air Office in Transcorp Hilton
  • A
    abdulmalik abubakar
    Slow
  • A
    Authority A
    There keep on timing
  • T
    Tamuno Jumbo
    They kept to time this time
  • B
    Babundo Omordia
    Poor
  • J
    joseph thedreamer
    Steady fly
  • S
    Sam-Richards Salahdin Amir
    Very cool.
  • W
    wisdom oyerinde
    N.v Bķi K
  • I
    Inemesit Isong
    About h0dulq he ucah Uppp

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