Sokoto

Arik Air

Airline ticket agency

Filled out 740%

Information

	Monday 8am–5pmTuesday 8am–5pmWednesday 8am–5pmThursday 8am–5pmFriday 8am–5pmSaturday 8am–5pmSunday 9am–5pm
	arikair.com
	+234 1 279 9999
	Transcorp Hilton, 1 Aguiyi Ironsi St, Maitama, Abuja, Nigeria
	3.5

Location

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Comments 138

H

Hauwa Noroh Ali

The office in the Hilton has zero customer care is when every you go there for some sort of transaction prepare to tarry a while
S

Samira Usman

Terrible terrible customer service. Will definitely look at other airline options before trying this airline again.
V

Viviane Obioma

Very very poor customer service, particularly rude towards customers, transferring aggression for no just cause. Staff need customer service training and retraining.
A

abdulkadir saadu

If you are driving to this place have in mind the Hotel Management will charge you N200 because 30 mins is not enough to finish the process
G

Gabriel Osareniho

Arik air office in Trwnscorp Hilton Abuja. Good customer sercice
L

Lekien Trust Bebu

Cool place to book and make your reservation.
O

Obianuju Iloanya

The customer service representative is quite rude but the service from the teller people was okay.
P

Pedro Okojie

They have no customer relations, I went to lodge a complain of how we were treated on a return flight from PH to Abuja. Beware of their night flights, it maybe cancelled
S

Shahid Hashmi

Plane was dirty inside I saw gum was pasted on my next seat.
D

Deeper Life Child

The staffs are patient and answer questions properly, they are very professional and render fast service
A

adunni Ade

Service are poor,delayed flights no apology etc
H

Hon. MD. Igbas Ezehi

Waooo!! I had a great time here last night...
E

E Lanre

Polite Staff response and Timely responses
C

Col Okoye

Safety-conscious airline. Delays flights a lot.
M

Mustapha Shika

The contact number is not helpful. I wasted call airtime after making several calls and kept being put on hold. Bottom line, I gave up.
I

ismaila Giwa

Has everything you need in one place!
E

Edoye Thomas

Organize and courteous customer service
A

Agholor Nduka

One of the top local airlines in Nigeria
G

Godfrey Edor

Arik Air office in Abuja. It is on the first floor of Transcorp Hilton Hotel, Abuja
J

Jayd Jayd

Website is easy to navigate
A

Afeez Dosunmu

The wait here sometimes could be annoying
S

Sixtus Eze

Awesome customer service
C

ChiefNkereuwem Akpan

Transcorp Hilton business floor 01 offers a variety of carriers in the aviation industry
K

King Elisha

Arik could improve their service
T

Tarfa Michael

Excellent service. Beauty working environment!!!!
S

Sanusi Salihu

A place to book and make flight reservations, located in Hilton Hotel, Abuja Nigeria
I

Ihuaku Ugwu

I lost a strap of my sandal while rushing to check in. By the time I got to the plane, 2 Arik ground staff came running towards me with the missing strap. I was blown away! Excellent customer service!!!
S

sheye adebayo

You will have to pay for parking space
U

Ujunwa

Air arline with ill mannered set of staff and can cancel flights with little or no customer consideration. Completely not reliable.
A

Adi Adison

Even with turbulence it was a smoth flight with no delay
D

Debbie Austin

Great customer care.
I

Irene

Arik air is a bad airline. They have a bad customer service relations. The agents are rude and uncaring and are never time conscious while attending to you. They act like they are giving free tickets. The cost of changing booked ticket dates are ridiculously expensive. Never book Arik.
C

Churchill Ogbeide

Ticketing racketeering should be discouraged especially amongst staffers
L

Laurel Osakue

Polite and quick customer service
B

BINA-STEVE PROJECTS

Arik at Transcorp is usually crowdy and offer slow service but today, they where fast, professional and helpful too...
G

Gloria Modupe Omatie

Fantastic staff
S

Sabastine Gideon Undie

Great customer service
A

abubakar aminu

Excellent service
A

aisha amusa

No delay
G

Government Timi

So lovely
F

Femi Odebode

Customer service was great. Location was also perfect. Ticket prices also average.
F

Folasade Adeparusi

Affordable tickets
M

Monica Igweagu

Service was so fluid and easy. Walked in and walked out problem solved. Looked like a well organised environment from my experience though.
N

Nikky ChiFire

Airline ticketing office they are OK and decent
J

John David

Great service delivery...
A

Abiola Oladapo-fadare

Brief and quick
S

Steven O

No one picked my calls
S

Segun Akintan

Good experience, caring crew, also some repairs needed to be done the area of sits and the trays. Thanks
E

Eyralphcee Mfam

Easy bookings
E

Emmanuel Ojo

Its ok
W

Wilson ik

Terrible customer service, their staff fight you when you need a refund and you might have to wait 2 year or more to get the refund if you ever do
M

Martins Falade

Service is commendable
M

Moses Adeyi

Very terrible airline, a lot of delayed flights, no regards for customer service. Just a few individual staff willing to go out of their way to assist.
A

abdulazeez mahmuod

I am ticketing officer handling airtickets booking and reservations.
K

Karen Ekezie

Their services have improved to an extent better that earlier in the year.
J

Joanne Sympathy Ngalato

Customer relation is fair
G

Grace Nweke

Prompt and satisfactory service delivery today.
U

uwem udoh

Warm reception but quiet a crowd
S

Simeon Ogbonna

On life support. Irregular and rampant cancellation of flights.
J

Jide Babalola

One of d best domestic airlines in a market that is not too vibrant
A

Al-hassan Abraham

Airlines at Nicon
R

Rabiu Abdullahi

Great
O

olushola ishola

located in a nice business center
O

OLAYINKA ODEJIMI

This place is full of Elegance...
U

Umar Usman

Pleasant interaction with quick results
R

ralph anowu

Run down office
T

Tamunoteyim Karibo

Nice station
A

Anabaranze Amarachukwu

Really loved their service
I

Isaac George ufot

Smooth flight and timely departure
G

grace osondu

I had to stand because there were a lot of people
A

Albert Akhidenor

Friendly staff that attended to my complaint but the airline needs to improve on the compensation on rescheduled flight and give clients the option for refund or re-book
S

Sandy Nick

Godforsaken airline. I wish I can give zero stars. Bad customer service, terrible airline that cancels fight at will. I curse you all . Useless airline .
A

Abiodun Michael

Great
T

Tamara brown

Pls don’t fly arik. Worst airline ever! Purchase arik tickets at ur own risk! If I could give them 0 stars...I would!
L

Ladebi Victor

It was okay.
I

ISRAEL WEALTH

Great to use
O

obika faith

Customer care is quite fair tho
T

Tunde Osiyale

Very good safety need improvement in customer service
K

Kunle Oyenusi

Arik Air office in Abuja is located on the first floor of the Reception wing of Transportation Hilton Hotel. Needs to improve on its customer service outlook and response time.
A

Akubueze Chukwuebuka

Airline booking inside Transcorp Hilton
U

Umar Aliyu

Conducive.
T

Tope Agunbiade

5cy
Z

Zita K. Ume

The Arik office in the Hilton is not highly organized, and it is crowded most of the time.
A

aladesanmi adeyinka

Delays are a lot
S

Sanusi Moriki Suleiman

The staff can do with a little more smile on their faces
A

Abdulkarim Isah Ibrahim

Very bad customer relations
O

oludare omoshehin

They keep cancelling flights
A

Agbaeze Ogonnaya O.

The best airline in Nigeria with experience staff and good customers service delivery.
I

Iboro Inyang

Crowded, need more staff there, need to be more customer friendly,
D

Diana Stephen

The best Airline in Nigeria
M

MARYAM HAMIDU

No check in online
L

Linus Dakas

Resolve issues about flight and call also book for a flight
K

Kosy Chinelo

Reliable and quick way to travel
L

Leo Scofio

Good customer service
J

Jerry Egbuniwe

For all you local ticket.
F

festus james

Great Nigerian airline
M

mohammed haruna

They need to improve on there customer services
S

Sadiq Abba Gana

Some of the staff were very rude.
Y

Yakubu Ajiya Waziri

Well, have my reservations
F

Fajes Thoyeh

Happy ending
S

Shofola Osho

How are the mighty fallen...
C

Chinonso Nwoye

Air convenience
N

Nonso Okafor

Okay
A

Abraham Mustapha

Poor customer service
L

Lucy Pearl

Arik really needs to get their customer service right.
F

Franklin Ogbogu

What can I say?
N

NOSAYABA EHIGIE

Bad customer service
J

Jacque Jacque

Loved it
M

Misan Sholuwa

Okay
H

Haningh Ngalato

Great
O

Okoli Onyekachukwu

Ok
A

Abdulraheem Adomu Jimoh

Ok
B

Benard Odion

It was smooth
E

Emmanuel Ejiofor

Arik Air is a complete disappointment in all ramifications
M

Mega Cyber Plus

Extremely disorganized
S

Schneider Komolafe

Rubbish and full of deception
N

Ndem Amogu

Expect to wait. A long time. And a staff made a mistake that cost me a whole lot extra
A

Amodu Okoh

Nice airline
A

Abiodun Soboyejo

Okay
Y

Yahaya Umar Danboyi

Okay
D

DR VICTOR IWUAGWU

Okay
F

Fid Kanayo

Airlines
I

Ibrahim Tijani

Terrible
O

obinna uyamadu

Good
T

Theophilus Aika

Good
J

Jimmaimah Ibokete

Ok
E

Engr. Nasir Yahaya Ahmed

Bravo
A

Authority A

There keep on timing
M

Mustapha Baba Aji Mamman

Very good
E

Ejiroghene Harry Atumah

Cool place
T

Tamuno Jumbo

They kept to time this time
M

Mobolaji Ogunbayode

Arik Air Office in Transcorp Hilton
A

abdulmalik abubakar

Slow
B

Babundo Omordia

Poor
J

joseph thedreamer

Steady fly
S

Sam-Richards Salahdin Amir

Very cool.
W

wisdom oyerinde

N.v Bķi K
I

Inemesit Isong

About h0dulq he ucah Uppp