Port Harcourt

MTN - Port Harcourt New

Telecommunications service provider

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Information

	Monday 8am–6pmTuesday 8am–6pmWednesday 8am–6pmThursday 9am–6pmFriday 8am–6pmSaturday 9am–2pmSunday Closed
	+234 803 200 2274
	247 Port Harcourt - Aba Expy, opposite Hannah Fast Food, Mgbuesilara 500211, Port Harcourt, Nigeria
	4.1

Location

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Comments 53

W

wisdom bere1

Retrieve my mtn sim that was lost
H

Henry Tariah

The services rendered was superb and they gave listening ears too
R

Rambabu j

I like very much because hear assistant is very great full
P

Praise Sunday

Went here to get a Router, the customer service was superb. They also had a great sense of humor, something i admire so much. Had a little issue with paying without my card and was shocked at how they handled the situation, excellently. Bottom line: They customer service in this particular office is awesome and i give them a 10 star rating.
G

grace obomanu

Good. Quick and orderly service
A

Adeniyi Daniel

I was here to do a SIM swap, very organized place, attending quickly to customers... The representatives are very professional, polite, committed and are great people. Nice environment, beautiful inside out... Available parking spaces both within the compound and outside of the compound. My overall experience here was awesome.
B

barrie johnson

Not bad. Good personnel. Well organized but a bit slow service sometimes. Fine place anyway.
K

Kola Bams

Solutions to all your IT problems
O

Olubunmi Nasiru

They were really helpful.
A

Austine Chukwuemeka

one of mtns mega complex in portharcourt and they also have a good customer service
J

John Nna-Okpabi

Fast service, modern contemporary layout
E

EZEMDINDU EMELOGU

Yello Training Centre
A

ayoola fadeyi

Ok
A

anita analaba

Wonderful customer care . Lovely ambiance
J

Joe Ewa

The place is well laid out with many Customer Service Personnel attending to people. There is usually less crowd here than other MTN centres. I was able to solve a problem that could not be solved in another Centre due to the responsiveness of the staff.
A

Arinze Matthew

Good place
M

McEvans Chima

Quick response
S

Sirius Lot

Excellent customer service. Very fast and friendly
A

Ahmed Usman Ibrahim

Good place
O

ORJI ORJI

I work there
A

ASHER SPENCER, T. MBEA

Hard time with customer care
O

Obinna Isiodu

Best place to experience the MTN excellent customer experience.
O

oyin reens

Good customer service delivery
W

William Idoniboye

Nigerian service providers, I honestly do not know when MTN (an many others) will get their act together in terms of customer service and follow up. If you have a problem, you can barely resolve it over the phone, they have no customer support tracking system to ensure they call back customers to follow up on unresolved issues. You are trapped into having to visit this place (or one of their other dis-organised customer support centers) in person several times, each time wasting a lot of personal time, and for me, my issue has still not been resolved weeks later, and I have paid in full for a service that was "guaranteed". I wanted to retrieve an old MTN line I had, which had been deactivated for one reason or the other, I called MTN on phone, they (MTN) said the line I was inquiring about was readily available, but I would have to pay a small ransom because they could only issue it as what they call a "special" line ... na wa! So I came over, paid the quite high fee (10,000 Naira). After waiting about an hour and a half, I was eventually told there were issues in the back end" so the number could not be activated or released. Incredulously I asked is the "back end" on Mars that we cannot get a decision? or a resolution? It seemed that "back end" is some kind of secret MTN code for "bad market" or "no way we can help you, please go somewhere else, sorry." I work in the IT and Communications field myself, so "back end" = "server room", and server rooms have server engineers and server room managers, who are supposed to know their jobs. These back end people support the back end hardware and the middleware (software/applications) that front end staff (sales, support, configuration, provisioning teams use), so how come MTN customer support (front end) cannot get results from MTN "back end"?? I no sabi ooo!! This was 5-6 weeks ago, my 10k is still with MTN. I don tire. No follow up on their part... ****update, they called to offer me other "special numbers", till date no one can explain why a number not in use, and previously bought, registered and used by me, cannot be re-issued. Make una try well well. I think I will ask a friend to carry the receipt and collect my 10k back, I don port!!
P

prince chigbu

Business place
C

charles Edem

Good service
I

Ikem Onyechi

5 star
U

Uchechukwu Okoroafor

Network mast
O

Oludotun Ebiekuraju

Overall good service, though not very fast
M

maxwell michael

Very nice place and is fast
T

Tonye Ogolo

Best services
E

ejite otega

Friendly workers
S

sunny philip

Good place but system delay activities
M

maxwell enoma

Very cool environment, with smiles on your face
H

Henry Ebode

Nice ambience
P

Prince Abraham

Friendly staff
I

Isaac Kelechi

Good
N

Nyanabo Tamunosiki

Telecommunications
V

Valentine Okoh

Fair transactions
E

Eyo Etim

Very slow and quite inefficient service
W

Whitney Wuzor

Nice
T

Terry Amgbari

Their services are good
A

Austin Amadi

Good
E

Euphemia Effi

Quick responds
N

Nonso Orakwe

Nice environment with professional services
J

Jonathan Obasohan

Great service
O

Okoh Michael

Mtn Customer service center
A

Ayọ̀dèjì Fákúàdé

REASONABLY SATISFYING
S

Samuel Kalio

Customer friendly
A

Aniekan Akpabio

Telecommunications Outfit
S

Sylvester Chukwunweike Odili

Comfortable place with good Customer Service.
E

EFOSA OMOKARO

MTN Friendship or Service centre
V

Victor Columba

Lk