Moniya

MTN Customer Care Centre (Yello City)

Telecommunications service provider

Filled out 1150%

Information

	Monday 8am–4pmTuesday 8am–4pmWednesday 8am–4pmThursday 8am–4pmFriday 8am–4pmSaturday ClosedSunday Closed
	mtnonline.com
	1267 Adeola Odeku St, Victoria Island, Lagos, Nigeria
	4.2

Location

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Comments 222

H

Husain Zakir husain

I will buy a sim card very easy process but internet is very costly staf is caring but time talking working slow
J

Jonathan Igwe

The customer service here is great and their organisational skills are good.
D

David Ayankoso

Great service delivery but if you are in a hurry, I would advise you prepare for a long queue
A

Adesoji Adeyeye

Welcoming staff, well coordinated. The ambience here is so relaxing and delightful.
E

Ernest Ebhohime

Nice environment. Excellent customer service
G

Gbolahan Pamilerin

Good customer service.
A

Ahmed Babalola

It has ample parking space and good customer service
A

Abiodun Oladiipo

Real customer centre. Meet the expectation
M

Moriyon Ipuole

Cozy place, wonderful customer service and fast!
P

Prasanna Sridhar

Poor customer service. Out of 10 to 12 counters, hardly 3 - 4 counters has representative. When I visited there was no other customers but still I have to wait for half an hour as those 3-4 customer care representative also so busy with their system...!!!?
A

Abdulrauf Idris Olawale

A MTN experience Centre with modern CRM with conducive environment
A

Amanda Iheme

They were nice to me and the staff members smiled easy
U

Ugonne Eze

I had a wonderful customer service experience, beautiful office
A

Abolanle Tajudeen Ogbe

It is very good
M

mauries glare

Great customer service,,timely with work schedule,good ambeince
H

hope chijuka

Excellent reception and customer servuce
A

abayomi olusanwo

Getting my network device there, Mtn hynet4G lite device
O

Olajide Kehinde

I love the way they attended to customers
D

Dauda Madu

Very cool place their staff are fast and friendly
T

Timilehin Ariyo

Great place to resolve MTN complaints and issues. Customer Service is dope.
D

Dominic Adetunji

Customer care centre of mtn nigeria
S

SMART FAGBEMIGUN

MTN Customer Care Centre, otherwise known as Yellow City, located in Victoria Island, Lagos, Nigeria is one of the locations established by a multinational telecommunications company in Nigeria. MTN devices which includes SIM etc, are readily available. Customer are attended to with prompt and utmost responses.
O

OYEKOLA OYEKUNLE

The staff here are very courteous
W

Williams Onat

Very good and fast in atending to customer
S

Seun Michael

My Sim swap problem solved at no cost...in an organized setting
S

Stephen Ochuwa7

Nice place. Good customer care
C

cleansfrank adie

There are all excellent people . Quick response to customer .. And there treet every one equal. So i think is a very nice place to visit
T

Timothy Ogunyemi

Beautiful work spaces and offices. Mtn is a truly wonderful place to work
S

sparrow du lake

They can do shakara for Africa
K

kemi esan

Customer service is so heart warming, and they are so fast and friendly
P

philo vincent

Nice communication campany
D

Diipo Fagbolu

Beautiful interiors, professional CRM persons and swift service delivery
B

BLESSING ENIFOME

Had a good customers relationship
E

Efe Erhueh

Customer friendly personel. A serene atmosphere with the touch of new generation technology. Maybe I am always lucky being attended to by well trained and dedicated staff. I love #YellowCity!
A

ANTHONIO ADVISORY

Unable to unblock my line they blocked themselves even after several visit and update and is almost 3 month
A

Abdulkabir Olatunji

Get services from MTN and have complaints or enquiries addressed.
F

famous ossai

Fine service and good environment
E

Edward Amos

One of the best MTN offices have visited
O

oluwakayode ofoluwa

Great customer service experience, well organized and equipped.
O

Opeoluwa Odu

They could more proactive with the way they serve customer complaints.
E

Ethan Zebedee

Very nice place
J

John Igbinosun

Very organized office. Customer satisfaction is guaranteed.
B

Barbara Onianwah

They attended to me promptly and treated me well. Even helped me look for my earring stud when it rolled under the chair, lol. Above all, I left there with my issue sorted out.
C

Cassandra Egbuonu

It was their independence week.. They treated their clients to a treat for the whole week... It was worth while.. Beautiful office btw
I

Ikusan Charles

Perfect and Professional in all their dealings
E

Essien Wilson

The service was very warm and my complaint was swiftly resolved
A

adesanmi adefidipe

Superb customer service
O

Onyema Cletus

Well organised place.staff are cautious and respectful. Transactions are organised and orderly.
O

Olamide Ajala

Serena and lovely staff who are well organized
D

Diana Jacobs

Highly hospitable staff.
A

Adetunji Adeyanju

Nice service
A

Andy Yise

good recepтιon. вeaυтιғυl place. nιce cυѕтoмercare
Z

Zeniat Abiri

I got very accurate directions from Google maps. The MTN office I visited gave me excellent service.
C

chinedu nsionu

Lovely warm efficient and fast
O

Onyinye Enyioha

Amazing staff
L

Linus Obu

The customer care agents are friendly
G

Goziem Nweke

Poor service. Cant manage prompt complaints.
J

justice buggy

Fast and efficient. No dulling had myself and my friend attended to ASAP...... And easy to locate
A

Amechi Akabogu

Good service. Lovely people.
V

vincent moeteke

Services are the best you can get
S

Sekani Tribe

Well coordinated, great reception
C

Cephas kunah

Great customer service
O

Omobolanle Yomi-Abayomi

Nice service center
M

Myde A

Their customer service is top- notch. Well organized settings, polite agents, attractive ambience
Y

Yusuf Ibrahim

Very welcoming a staff and prompt in resolving all issues
O

Oloyade Shediye

Great customer service and people there are very helpful.
S

Sammy Levite

Awesome service
B

b sugar rocks

Customer Service here is fantastic. They nailed it with the queuing machine. I just love it. What a sane place to go on a stressful day.
O

Oluwafemi Eyitope

Wonderful customer service and sacrifice work giving to all
O

Osagie Monday

Good customer service
B

Bere Clement

Nice place
F

Fairygodmoda

Lovely customer experience
E

elerubo isaac

Customer Service Team are into of their Games
O

Olumuyiwa Joanna Ajayi

Provides great customer service in spite of unique people and technological challenges.
A

Ayodeji Ogunyemi

It’s pretty organized. I was here sometimes back and it didn’t take so much time before I was attended to, as long as you have a Government issued ID card for identification, then you should be good to go. You can come in here for sim registration, sim swap, inquiries and anything that has to do with the network.
R

Rotimi Joshua

Awesome customer service
O

OLUSOLA BANJO

Nice environment and prompt service
V

Vickynssien John

Prompt service, more spacious customer environment now...... Good job MTN!!!
A

Ahmed Adisa

Good office
B

Bola Israel

Man customer care center
S

Samuel Aransi

Customer service is great
A

Adesoji Ologun

Excellent customer care!
O

Olukayode Owolabi

A great customer care centre
U

Unkle Dee

Poor Customer Service Staff, poor work ethic, staffs unwilling to assist customers.... Horrible experience, they deserve less than one star
A

Akinyemi Akinola

The ambience was fantastic and their customer relation is great.
O

Okafor Nnenna

Good service. Easy to locate
O

Olumide Ojo

Excellent service
E

Eddy John

Prompt attention and exemplary service delivery.. Yellow city!
I

Ibrahim Oladele

Good customer service experience
T

TOBI AJAYI

Good & timely services
O

oyekan olayemi

Nice services
A

Abdulaziz Abdullahi Ahmed

Ok
I

Iloris logistics and maritime services

Every where you go
E

emuoboh hugbo

Prompt service
J

jibrin musa

Good
O

Odumesi Olamilekan

Good Customer support
#

#Orire ™

Cool environment
K

Kola Bams

One stop shop for quick resolution of MTN related issues with first class customer service experience
M

musa bello

Excellent services
N

Nejeeb Bello

Like all other MTN Service Centres, the place is just a little above average. Waits could be long.
A

Adékúnlé Odérìndé

You can register your SIM, retrieve lost SIM, get MTN products and services faster here.
O

Ope Oluyede

They close early than there time
K

Kalejaye Abdulfatah

Excellent customer support service
I

Ibironke Adedamola

State of the art and tech driven customer support center by MTN, you get free WiFi too
D

Dotun Aremu

Lovely experience centre with staff to attend to you timely. They are so organised.
A

Akeem A. Adeyemi

Neat and well organised
S

Sarah Igbinosa

Pleasant staff, Nice environment
G

Gerald A.

Nice experience!
N

Nwabueze Okwuoha

They were quick and well coordinated.
B

BENJAMIN O. OKO

Friendly, efficient
W

Wale Olaleye

An architectural masterpiece. Well organised office building
K

Kareem Jamiu

Gorgeous
D

Debbie Oladoyinbo

Top-notch customer service.
C

Chike Ezeiru

Very orderly and customer friendly
A

Abiola-Ige Ayoola

The staff is good, customers a are attended to promptly.
B

Babatunde Adelaja

Quick Attention.
A

Atim E

Nice relaxing ambience but unfortunately I felt the customer care representative I presented my issue to was totally incompetent. I left feeling angry, frustrated and disappointed.
O

Oluwaseyi Obiyemi

good ambiance to resolve your MTN issues if any and to purchase your MTN packages
K

Kelvyn7 Kay

The place is ok
A

Austin Ofor

Conducive waiting area for customers.
F

Funmilola Akanbi

Good customer relation
W

Walter Oki

They met my needs. Courteous service.
M

Michael Azubugwu

Cool
M

Michael Oke-Ndukwu

Nice atmosphere
S

Simon Ephraim

Very nice and calm
I

Isaac Nduka

At Palm lekki for your experience
J

Josu Peter

The Place is a world-class Care Centre where you can get all your MTN related problems solved
E

emmanuel bakare

Great customer experience.
A

Adesola Bunmi

Lovely ambience with swift customer service.
W

Wasiu Amusa

Nice setting and equipped with modern technology
E

Edevor Awotoruvwe

Business is obvious... Adeola odeku centre...
O

oyinda Alli

I got quality service
C

Chinyere Oguamanam

There was prompt service and the staff were friendly and helpful
A

Abisoye Ogunleye

Yello!
O

Omidiji Rasheed A.

Dedicated staff and very friendly environment
M

Michael Adetayo

Great service with short waiting time.
P

Patience Uya

The customer facing staff have no business in customer service
W

Walter Oki

Good customer service.
I

Ibrahim Aliyu

Nice place
E

Ehi Ikheloa

Great customer service
A

Anthony Omo-Erigbe

Customer service at its best
T

Tobi Adebowale

Efficient service delivery.
P

Patrick Obrike

Friendly and fast
M

Maureen Ukaegbu

Nice ambience
C

Chijon Lush

Fast service
U

Ummukulthoum Bakare

Great Service
A

Akinseye Omonike

Love it
A

Avitus Adeboye

Excellent customer service
R

Ruth Nwofor

Helpful staff
T

Tope Ariyo

Love it
K

Kolade Bello

Excellent service received
I

ify obi

satisfactory
W

Wealth Star

The Fuel is very good
N

Noble Amadi

Good environment with good customer centric attitude
S

Sayo Olawole

Good customer service
I

Idahosa Onodenore

Mtn service centre
A

Anthony Johnson

The pride of MTN
I

Ifeanyi Efueme

MTN Nigeria, branch office
A

adeosun temitope

Awesome
G

Gabriel Ribah

Good
P

Peter Audu

Good
O

Odunola Moses

Good
O

Oluyomi Oludipe

Its OK.
C

Chuks Okocha

Conducive
A

Aku-udo Nwodika

Good service
G

GaiBi Aka

Customer service
C

Chukwudi Ike-Okoye

Wonderful experience
A

alakija ololade

Ques
L

lola makinde

Best office
J

joseph udofia

Nice experience
A

Afolabi Kehinde

Speed
E

Emmanuel Rich

Efficiency
D

dada philip

Okay
A

Abiola Awoyemi

Good customer service
A

Aroke Hafiz

Excellent
O

Oladimeji Olagoke

Great
A

Adebolatan Adewunmi

Good people
E

Ebube Nwosu

Prompt service ..
F

Femi Adeolu

Good service
A

Abubakar Sadiq

They need to improve on customer service
E

eniola ale

Nice ambience
R

Racheal Bassey

Really nice setup....
M

Mo Garba

My time was wasted.
T

Temitope Oluwafemi

Nice
C

comfort anorue

Ok
P

Patrick Adeyemi

Prompt resolution to Network Issues
A

Akins Shazy

Chased out
E

Esther J-C

Great service but the agents could be friendlier
E

Elisha Akinremi

Great Experience
G

Godspower Iserhienrhien

Nice reception, issues resolved
T

Tobi Omokungbe

Lovely queue management
A

Adekolurejo Animashaun

Nice place to be
J

Jennifer E.

Excellent customer service
O

Obiajulum Mordi

The customer associates were friendly...
O

Opoola Olalekan

Nice office
G

Great Cy

Good customer service and organization.
O

Oladokun Sheriff

Inadequate customer service delivery
M

Musa simon audu

Poor customer service
D

Dede Anyanwu

I was not wowed, but the cso was nice
O

okwudihu anthony

Perfect people
E

EDU SAHEED

Good customer care and Service
I

iamlasbrey

Cool, fast customer service
A

Arinze Uzoukwu

I work there
P

Prashant Kumar

Good customers place
B

Bisolu Adekoya

They responded to all my issues
O

ojanta

Okay
M

Motunrayo Modupe Otolorin

Very good Staff
O

Olufunsho Oladele

Waiting time is just too long
P

Poshivy

Could be better
O

Oluwadamilare Ositade

Lovely building
D

doyin

Service can be better managed
O

oluwasegun amodu

To resolve MTN customer issues
X

xcellenciO Hospitality

Just okay
R

Raphael Dayo

Lovely Telecom Biz center.
A

Akintoye Adewale

Great service
E

Ebehiremen Ibigbami

Beautiful service .
O

Olumayowa Popoola

Good customer service.
C

Chas Chas

Nice. one stop shop for MTN services
S

Sunny Egho

Friendly service
O

Oladipo Busari

Nice place
J

Jamiu Jibola Anifowose

Great service
B

Bekokukan Abiodun

Nice place at odeku and workers ikay