Airtel Shop

Telecommunications service provider

Filled out 1050%

Information

	Monday 8am–6pmTuesday 8am–6pmWednesday 8am–6pmThursday 8am–6pmFriday 8am–6pmSaturday 10am–4pmSunday Closed
	africa.airtel.com
	11 Adeniran Ogunsanya St, Surulere 100001, Lagos, Nigeria
	3.9

Location

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Comments 202

K

Kingsley Nwaigwe

Prompt service. Serene environment on weekends tho
O

Oluwatosin Audu

Nice service, but their Network is slow sometimes
E

Ettang Thomas Utibe

Service there was perfect❤
C

Chukwunonso Obuekwe

The customer service personnel are polite and very helpful. Service is delivered in a prompt and orderly fashion.
S

Shola Oni

They are slow they should upgrade their system
A

Akeem Ajayi

Met with a proactive staff at the reception. Made the wait time quite short.
C

chibuike ifionu

Effective but they are very slow in attending to customers
M

MissFabulous Clara

Great work ethics from the staff. Very helpful.
U

Umoren Benjamin

Good customer service, but I pray it will always be like that.
C

Christian Mbanugo

Quick and smooth service
K

Kennedy Nwaorgu

This Airtel shop is good place to shop for your mobile needs. When I was there I witnessed how nice the staff were. How they handled matters and their response in those matters were simply soothing. The process of buying a SIM and registering it was as simple as get the SIM fill the form and take a photo. That was all it took to get a SIM card. Thumbs up. Recommend.
S

Steven Arinze

They are somewhat selfish. Their TV station is only about Airtel! You are not permitted to watch sports, Africa magic, etc.
S

sylvester ime

Service was smooth.
C

Chidi Gabriel

There service was very good. They were prompt.
C

Chika Buggs

Staff were helpful and went far above and beyond to be of assistance and made objective suggestions
C

Catherine idisi

I was attended to in good time.
O

Otitonaiye Oluwatobi

Great customer service. Bought a new Sim card and the registration was done immediately and fast without any delay
S

sam noble

Always congested with customers and slow customer care services
K

kayode fasoro

Nice and customee friendly place
A

Abimbola Kolapo

Good services
C

Chikaodiri Samuel

Their customer care service is very good.
O

Oloye Ola OLAFAMOYE

Great service provider
O

osazee iyekekpolo

Okay service though quite a queue there
D

Deji Adedokun

Good service but not very orderly
T

THE CABINET

It has limited parking space.
A

Ahmed Abdullahi

They have to improve
S

samuel louis

Nice place and a fast service
A

Anekwe Godswill

Good guys with good service
B

babatunde odusanya

Whenever you have issues with your AIRTEL line.. Call your customer care or be at that center for help on your line
U

Uchenna Emmanuel anosike

Good customer care services
S

samuel adeyemi

Their services where quick
R

Rosemary Ileka

Good customer service
S

Seyi Ige

Excellent customer care
K

Kennedy Ositadinma

Arguably the best data provider in Nigeria. Customer friendly staff, great environment
B

Bukola Cole

I was not satisfied after waiting for 2 hours
P

Precious Osuji

The best place to up grade ur sim
A

Akinyele Akinlade

Friendly staff and prompt attention to the customers. I left the place satisfied
M

mayowa amosu

Efficient customer care services
A

Arinola Akinsanya

The attendances were very helpful and the processing time was very fast.
C

chibuzor agha

Very cool...sim registration and retrieval..etc
J

JOHNSON PAJAY

The response was very prompt
G

Gideon Akpan

Fast and smart customer care service
E

Esther Dikeocha

Opposite the place restaurant close to Shoprite
M

Micheal Timm

Easy use
A

Abel Adeleke

Nice shop. There is work way for physically challenged.
O

Odunayo Ademosu

Nice place. You get things sorted out nd fast.
T

Titilayo Usman

Good customer service,they attend to issues about Airtel network
O

Oke Noah Olatunji

Nice service
O

Olugbenga Adenuga

Receptive
S

Shittu Taofik

fine place
A

Adejumo Olufunmilola

Excellent customer service, good environment
M

Makola Mambo

Very helpful staffs.
P

Pastor Omobolaji James

Customer friendly
Y

Yusuf Olatunji

They attend to the customers well
T

Tola Idowu

Good customer care
L

Latifah Edu

Great customer service
W

Williams Ogayemi

Only when buying a new SIM card
K

Kayode Adeyemi

Your one stop shop releating to the Internet/Voice Data Provider Airtel to resolve your issues, replace your SIM card, but data bundles for your MiFi and Routers.
O

Olakunle Da-silva

Good customer relationship
A

Abum Momegha

Serene business environment with good customer service
A

Adewonuola Adetugbobo

Good customer service parking space is quite narrow though.
M

mark akaeme

Great experience
A

Abdulwaheed Folorunso

Airtel shop service is fantastic, migration to 4g sims was done seamlessly
O

Okorafor Paul

easily walked there from Shitta bus stop
A

Adebukunola Omotoso

Good customer relations...one can quickly and easily have issues resolved. Staff seem well acquainted and qualified.
J

John T suberu

Its okay but......
C

Chiagozie Ume-Ezeoke

Fantastic customer service
A

Adesola Somefun

I got a friendly welcoming from the staffs and i was attended to on time.
E

Emmanuel Chibueze

Good customer service.
S

Sodiya Mobolanle

Poor Customer service
E

Emmanuel Anyadiegwu

Prompt, excellent, friendly customer care agents ready to help resolve your queries.
O

Olumide Omoniyi

Was at the Adeniran Ogunlana branch of Airtel to swap my old SIM with the new 4G LTE SIM and it was a seamless process. Spent less than 15 minutes and experienced top notch polite and prompt service.
E

Emmanuel Akujobi

Nice customer service!
U

Ut Akpan

For all airtel service including sim
W

WORSHIP SONGS LYRICS

Their POS is not always working and slow service
E

Egbuna Obata

Service was as prompt as they could.
D

Dr. Arinola Joda

Friendly staff but they were not able to solve my problem that day. Some system was down
O

olawale timothy

Good customer service
S

Stephan John

Services are ok.
A

Adebayo Fabamise

Rubbish service
M

micheal okuewu

Not a free shop
O

Olufeyisayo Sofolahan Soewu

Well, not an out of this world outlet for Airtel. It is a shop designed to meet the functional needs of the business considering high foot traffic of the neighborhood. I guess if space was larger, then it would be more accommodating.
H

Henry Sunday

Good customer service
S

Seun Ade

No longer here
E

Emmanuel Uchechukwu Onyeke

Great customer care
M

MaryBe Travels

Excellent customer service
A

AJEWOLE EMMANUEL

Good place. Delivers quality service
L

Lohla Lawal

It was okay even if the service was a little slow but they were really helpful
B

Babatunji Dada

Prompt service. Warm personnel.
M

maggikcin

Service is slow
T

Tolulope DaBoss

Just ok
S

Stephenie Aghimien

Great Customer Care Service
A

Ayodeji Alese

They render good Customer service.
E

Ebenezer Mensah

Quick Service
S

Simi Akinsola

Prompt and effective customer service
E

Elvis Ernest

Best network with unlimited data bonuses.
S

Stephen Omoarukhe

Their staff are really friendly
J

Jewel Basil

Prompt response
O

Onyi Kema

Great customer service experience
B

Bukky Makinde-Tawose

Nice. The staff were very polite and helpful despite the crowd of customers.
E

Ernest Divine

Great
C

cyril akpofure

For those that have an airtel line or seeking to get one. The shop on adeniran ogunsanya will sort you out
X

xparse

Tiny building.
S

SEUN DEHINBO

Smooth transaction, no delay, friendly staff
E

Efunyemi Sosina

The service was quick & fast .
N

nike adefamoye

Good communication
S

sarat Sholanke

Good customer service
D

Doris Oshinowo

Good customer service and cool environment.
V

Victor Isibor

Easy to get to. Polite staff.
A

Abigail David Ezekweh

Good customer service and friendly personnels
C

chinenye kalu

Awful customer experience
G

Gbenga Olaiya

Not very useful
C

chika caesar

Excellent service ✔
O

Olufunke Adesipe

Good customer service
D

Dolapo Olakanse

Went to upgrade my Sim to 4G and it was done in about 5mins.
D

Dapo Ajose-Adeogun

Very fast courteous and efficient service. 3 car parking space only.
O

Ogundele Olaolu

Staffs are good but process is cubersome
F

Fatima Sani-sambo

Vast customer service
F

Florence Adefolaju

Nice service there
D

David Temitope

Some decent staffs.
E

Ernest Oke

Too much queue
B

Babafemi Adelakun

Good customer service
B

Bisi Onigbanjo

Poor service, it takes forever to get anything done there.
F

Francis Adikpe

Quick response center though quite small
P

Pete Menyei

Efficient resolution & cordial reception
A

adelodun babatunde

Good ambiance and customer service
V

Victor Olujitan

Prompt and Responsive customer service.
P

Pwana Dooshima Duku

Always crowded but the staff manage to attend to all in good time.
I

Igweike Jenny

Nice but space too small...inadequate parking lot
O

olamide oshodi

Easy to locate as per description from google map
O

Obinna Nwagu

Quick service
A

alex nwachukwu

Customer service support is available
G

Gospel Isaac

Helpful
O

Oluwatoyin Akinwande

Very efficient and organised setting.
S

Sunday Emmanuel

Good
D

Dotun Aremu

Simply Airtel
A

Ayomide Abiola

Went there to port my SIM and after being kept waiting for over an hour and a half for various reasons ranging from not remembering I was waiting to looking for the SIM porting form, I was told the application was down and I had to check back. Total waste of time
O

Olugbenga Aina

Customer care staff are not so friendly
R

Rachael Nwabia

An Airtel network outlet to care for you network issues
S

Stephen Tochukwu Arinze

Cool
B

bola martins

Customer service is very poor. Parking space can only accomodate 3 cars.
C

CHIMAOBI IHEJIMBA

Good
O

Oluwatobiloba Ibiwoye

Quick response
D

Dorothy Wordsworth

Fast and efficient service
U

UMEOKONKWO IBEABUCHI

Fair customer experience
K

Kabir Mustapha

arranged
A

Adetunji Ogunsusi

Great customer service
J

Jeph Ighodaro

Friendly and helpful
G

Gabriel Ossy

Friendly customer service..
A

Akinyemi Akinmusire

Absolutely iefficient center.
O

Olumide Agbetuyi

Good customer service
M

Moses Abiodun

For the Number of times I have visited this place, I have not experience some much delay. Service at it peak
O

Olatayo Bakare

Few people and too long wait times
A

Abdul Hafeez Matemilola

Services are poor, no customer relations whatsoever
A

Anuli Foresythe

Prompt service
W

Wole Badejo

Very helpful.
M

Makinwa ADETORO

Nice place...customer service is good
B

Blessing Ogunsakin

Amazing experience
J

Joshua Daria

The place is highly conjested... So many customers, few staffs plus its too small for the volume of customers that troop in per hour
P

Peter Casimir

Good location
B

[email protected] Johnbull1

Good
O

onyi obi

Nice
O

olakunle olunaike

Airtel Nigeria
O

Olubukayo Ewuoso

Good service
O

Oyinlade Adu

Good
E

Ejiofor Igwebike

As an IPS. It is not OK by me
K

Kelechi Wamah

Prompt service
B

Bamidele Lekan

Good Service though
S

Sagir Adamu

Slow services and staff are not friendly.
F

Fatuase Oluwafemi Bayode

Nice experience
G

Godfrey Ezenwa Nwabogor

Too few staff attending to a large crowd .waited for hours before it got to my turn
A

atitebi samuel

Good service
A

Ade Nuga

Great and excellent customer service
O

Oscar Njoku

Welcome, I was attended to on time and problem solved accordingly.
J

Joy Echewisi

Airtel office take your complains to them
O

Olatunde Odediran

Good experience
W

Wilfred E.

Good place to resolve Airtel network issues
C

Caleb Ademola Omuwa Gbiri

Rowdy and no parking space
O

Olayemi Odunfa

Customer service below 10%
A

Anyah Zukky

Customer service is quite okay
P

PANTELERIA LIMITED

Average
O

Olayemi Jamiu Lawal

Awesome
N

Nwachukwu Collins Uwaezuoke

Lovely
K

Kelechi Ekwuribe

Good
S

Sunny Onwuka

Network company
T

thomas fanu

Awful
J

Johnmark Obemure

Good
U

Udo Edson

Ok
C

Chima Nwosu

My preferred network.
G

Godson Chinonso

Customer friendly
C

Caleb Afuwape

Services are fast
F

Fola Olufe

Just okay
A

Afeez Adeyemi

cool
A

ABDUL-RAFI ABDUL-QADIR

Nice guys
O

Odiase John eghosa

Easy to locate
I

Imoh Etuk

Good Customer Experience
A

Adelaja Ricketts

Their Service was great
K

Kabir Dansabo

good experience
O

Oluebube Princess Egbuna

Nice experience
I

Innocent Agada

Small office but they get the job done
F

Francis Adjes

wow,precise and accurate
J

Judith okoson

Lengthy que

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Comments 202

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