Abuja

Arik Air

Airline ticket agency

Filled out 740%

Information

	Monday 8am–5pmTuesday 8am–5pmWednesday 8am–5pmThursday 8am–5pmFriday 8am–5pmSaturday 8am–5pmSunday 9am–5pm
	arikair.com
	+234 1 279 9999
	Transcorp Hilton, 1 Aguiyi Ironsi St, Maitama, Abuja, Nigeria
	3.5

Location

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Comments 138

H

Hauwa Noroh Ali

The office in the Hilton has zero customer care is when every you go there for some sort of transaction prepare to tarry a while
A

abdulkadir saadu

If you are driving to this place have in mind the Hotel Management will charge you N200 because 30 mins is not enough to finish the process
S

Samira Usman

Terrible terrible customer service. Will definitely look at other airline options before trying this airline again.
G

Gabriel Osareniho

Arik air office in Trwnscorp Hilton Abuja. Good customer sercice
V

Viviane Obioma

Very very poor customer service, particularly rude towards customers, transferring aggression for no just cause. Staff need customer service training and retraining.
L

Lekien Trust Bebu

Cool place to book and make your reservation.
P

Pedro Okojie

They have no customer relations, I went to lodge a complain of how we were treated on a return flight from PH to Abuja. Beware of their night flights, it maybe cancelled
O

Obianuju Iloanya

The customer service representative is quite rude but the service from the teller people was okay.
S

Shahid Hashmi

Plane was dirty inside I saw gum was pasted on my next seat.
D

Deeper Life Child

The staffs are patient and answer questions properly, they are very professional and render fast service
A

adunni Ade

Service are poor,delayed flights no apology etc
H

Hon. MD. Igbas Ezehi

Waooo!! I had a great time here last night...
E

E Lanre

Polite Staff response and Timely responses
C

Col Okoye

Safety-conscious airline. Delays flights a lot.
M

Mustapha Shika

The contact number is not helpful. I wasted call airtime after making several calls and kept being put on hold. Bottom line, I gave up.
E

Edoye Thomas

Organize and courteous customer service
A

Agholor Nduka

One of the top local airlines in Nigeria
G

Godfrey Edor

Arik Air office in Abuja. It is on the first floor of Transcorp Hilton Hotel, Abuja
I

ismaila Giwa

Has everything you need in one place!
J

Jayd Jayd

Website is easy to navigate
S

Sixtus Eze

Awesome customer service
K

King Elisha

Arik could improve their service
C

ChiefNkereuwem Akpan

Transcorp Hilton business floor 01 offers a variety of carriers in the aviation industry
T

Tarfa Michael

Excellent service. Beauty working environment!!!!
S

Sanusi Salihu

A place to book and make flight reservations, located in Hilton Hotel, Abuja Nigeria
I

Ihuaku Ugwu

I lost a strap of my sandal while rushing to check in. By the time I got to the plane, 2 Arik ground staff came running towards me with the missing strap. I was blown away! Excellent customer service!!!
U

Ujunwa

Air arline with ill mannered set of staff and can cancel flights with little or no customer consideration. Completely not reliable.
A

Afeez Dosunmu

The wait here sometimes could be annoying
A

Adi Adison

Even with turbulence it was a smoth flight with no delay
D

Debbie Austin

Great customer care.
I

Irene

Arik air is a bad airline. They have a bad customer service relations. The agents are rude and uncaring and are never time conscious while attending to you. They act like they are giving free tickets. The cost of changing booked ticket dates are ridiculously expensive. Never book Arik.
S

sheye adebayo

You will have to pay for parking space
L

Laurel Osakue

Polite and quick customer service
S

Sabastine Gideon Undie

Great customer service
A

abubakar aminu

Excellent service
C

Churchill Ogbeide

Ticketing racketeering should be discouraged especially amongst staffers
F

Femi Odebode

Customer service was great. Location was also perfect. Ticket prices also average.
G

Gloria Modupe Omatie

Fantastic staff
B

BINA-STEVE PROJECTS

Arik at Transcorp is usually crowdy and offer slow service but today, they where fast, professional and helpful too...
N

Nikky ChiFire

Airline ticketing office they are OK and decent
A

aisha amusa

No delay
J

John David

Great service delivery...
A

Abiola Oladapo-fadare

Brief and quick
E

Eyralphcee Mfam

Easy bookings
M

Monica Igweagu

Service was so fluid and easy. Walked in and walked out problem solved. Looked like a well organised environment from my experience though.
G

Government Timi

So lovely
F

Folasade Adeparusi

Affordable tickets
M

Martins Falade

Service is commendable
S

Segun Akintan

Good experience, caring crew, also some repairs needed to be done the area of sits and the trays. Thanks
S

Steven O

No one picked my calls
A

abdulazeez mahmuod

I am ticketing officer handling airtickets booking and reservations.
E

Emmanuel Ojo

Its ok
K

Karen Ekezie

Their services have improved to an extent better that earlier in the year.
G

Grace Nweke

Prompt and satisfactory service delivery today.
W

Wilson ik

Terrible customer service, their staff fight you when you need a refund and you might have to wait 2 year or more to get the refund if you ever do
U

uwem udoh

Warm reception but quiet a crowd
M

Moses Adeyi

Very terrible airline, a lot of delayed flights, no regards for customer service. Just a few individual staff willing to go out of their way to assist.
S

Simeon Ogbonna

On life support. Irregular and rampant cancellation of flights.
A

Al-hassan Abraham

Airlines at Nicon
J

Joanne Sympathy Ngalato

Customer relation is fair
J

Jide Babalola

One of d best domestic airlines in a market that is not too vibrant
O

OLAYINKA ODEJIMI

This place is full of Elegance...
R

Rabiu Abdullahi

Great
T

Tamunoteyim Karibo

Nice station
I

Isaac George ufot

Smooth flight and timely departure
R

ralph anowu

Run down office
O

olushola ishola

located in a nice business center
A

Albert Akhidenor

Friendly staff that attended to my complaint but the airline needs to improve on the compensation on rescheduled flight and give clients the option for refund or re-book
S

Sandy Nick

Godforsaken airline. I wish I can give zero stars. Bad customer service, terrible airline that cancels fight at will. I curse you all . Useless airline .
U

Umar Usman

Pleasant interaction with quick results
L

Ladebi Victor

It was okay.
I

ISRAEL WEALTH

Great to use
O

obika faith

Customer care is quite fair tho
A

Anabaranze Amarachukwu

Really loved their service
K

Kunle Oyenusi

Arik Air office in Abuja is located on the first floor of the Reception wing of Transportation Hilton Hotel. Needs to improve on its customer service outlook and response time.
G

grace osondu

I had to stand because there were a lot of people
A

Akubueze Chukwuebuka

Airline booking inside Transcorp Hilton
A

Abiodun Michael

Great
T

Tamara brown

Pls don’t fly arik. Worst airline ever! Purchase arik tickets at ur own risk! If I could give them 0 stars...I would!
T

Tunde Osiyale

Very good safety need improvement in customer service
U

Umar Aliyu

Conducive.
T

Tope Agunbiade

5cy
Z

Zita K. Ume

The Arik office in the Hilton is not highly organized, and it is crowded most of the time.
S

Sanusi Moriki Suleiman

The staff can do with a little more smile on their faces
A

Abdulkarim Isah Ibrahim

Very bad customer relations
O

oludare omoshehin

They keep cancelling flights
A

aladesanmi adeyinka

Delays are a lot
A

Agbaeze Ogonnaya O.

The best airline in Nigeria with experience staff and good customers service delivery.
I

Iboro Inyang

Crowded, need more staff there, need to be more customer friendly,
D

Diana Stephen

The best Airline in Nigeria
K

Kosy Chinelo

Reliable and quick way to travel
M

MARYAM HAMIDU

No check in online
L

Linus Dakas

Resolve issues about flight and call also book for a flight
L

Leo Scofio

Good customer service
J

Jerry Egbuniwe

For all you local ticket.
F

festus james

Great Nigerian airline
M

mohammed haruna

They need to improve on there customer services
F

Fajes Thoyeh

Happy ending
S

Sadiq Abba Gana

Some of the staff were very rude.
C

Chinonso Nwoye

Air convenience
N

Nonso Okafor

Okay
S

Shofola Osho

How are the mighty fallen...
A

Abraham Mustapha

Poor customer service
L

Lucy Pearl

Arik really needs to get their customer service right.
F

Franklin Ogbogu

What can I say?
N

NOSAYABA EHIGIE

Bad customer service
J

Jacque Jacque

Loved it
M

Misan Sholuwa

Okay
O

Okoli Onyekachukwu

Ok
A

Abdulraheem Adomu Jimoh

Ok
B

Benard Odion

It was smooth
E

Emmanuel Ejiofor

Arik Air is a complete disappointment in all ramifications
M

Mega Cyber Plus

Extremely disorganized
S

Schneider Komolafe

Rubbish and full of deception
N

Ndem Amogu

Expect to wait. A long time. And a staff made a mistake that cost me a whole lot extra
A

Amodu Okoh

Nice airline
A

Abiodun Soboyejo

Okay
Y

Yahaya Umar Danboyi

Okay
F

Fid Kanayo

Airlines
I

Ibrahim Tijani

Terrible
O

obinna uyamadu

Good
Y

Yakubu Ajiya Waziri

Well, have my reservations
J

Jimmaimah Ibokete

Ok
H

Haningh Ngalato

Great
E

Engr. Nasir Yahaya Ahmed

Bravo
D

DR VICTOR IWUAGWU

Okay
T

Theophilus Aika

Good
M

Mustapha Baba Aji Mamman

Very good
E

Ejiroghene Harry Atumah

Cool place
M

Mobolaji Ogunbayode

Arik Air Office in Transcorp Hilton
A

abdulmalik abubakar

Slow
A

Authority A

There keep on timing
T

Tamuno Jumbo

They kept to time this time
B

Babundo Omordia

Poor
J

joseph thedreamer

Steady fly
S

Sam-Richards Salahdin Amir

Very cool.
W

wisdom oyerinde

N.v Bķi K
I

Inemesit Isong

About h0dulq he ucah Uppp